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Data Protection and Privacy Policy

Thank you for visiting The Turning Point’s website. We are committed to ensuring that personal information is protected and managed in accordance with Singapore laws, international good practice and individuals’ rights. We collect and use personal information in order to help us offer individuals appropriate information on our programmes and initiatives.


NoteThe privacy practices set forth in this privacy policy apply only to this website. If you are connected to another website from here, please review the privacy policies posted at those sites.

Data Protection Policy

The Personal Data Protection Act (PDPA) establishes a data protection law that governs the collection, use, disclosure and care of personal data.

The Turning Point recognises that the privacy of your personal data is important and we are committed to treat all personal data with due confidentiality, in accordance with the relevant data protection laws of Singapore. Our Data Protection Policy aims to help you understand how we collect, use, share and protect your personal data.

Personal Data

In this Data Protection Policy, “Personal Data” refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access, including data in our records as may be updated from time to time.

Collection, Usage and Disclosure of Personal Data

When asking for your personal information, we are committed to the following:

  • explaining why we need personal information and only asking for the information we need to protect the information we are given

  • making sure that only those who need access  to the data are able to share the information within The Turning Point and with other organisations where such sharing is necessary or where we have the individual’s consent.


We collect your personal data in the following ways:

  1. When you register your interest in volunteering for our ministry

  2. When you subscribe to our newsletters

  3. When you place orders for our products

  4. When you register for our events or programmes

  5. When you contact us to share your stories


We may use your information for the following purposes:

  1. To contact you for programmes which you have signed up for

  2. To inform you about programme updates

  3. To respond to enquiries pertaining to our programmes

  4. To send newsletters which you have subscribed to

  5. The Turning Point may use your photographs for publicity purposes on our various platforms

  • We will not use your personal data for purposes other than what we have informed you or which are permitted under local laws and regulations.

  • We will not offer or share your personal data with third parties outside of The Turning Point for commercial purposes, without seeking your consent.

  • We will not disclose your personal data to third parties unless requested by relevant government or law enforcement agencies to comply with any laws, rules, guidelines and regulations or schemes imposed by any governmental authority.



We may disclose your data to third parties in order to facilitate our programmes and initiatives. We would work closely with such third parties, and adopt appropriate security measures in collaboration with them to ensure that your information remains secure and confidential.

We may disclose your information for the following purposes:

If you have signed up with PFS in our programmes, we may share your information with:

  1. Insurance companies for insurance coverage

  2. Government agencies which require security clearance

  3. Partners assisting The Turning Point with logistics and programme facilitation

  4. Clinics/Hospitals for medical assessment

We may also share information with government agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.

Withdrawal of Consent, Access and Correction of your Personal Data

If you:

  1. have any question or feedback relating to your Personal Data or our Data Protection Policy;

  2. would like to withdraw your consent to any use of your Personal Data as set out in this Data Protection Policy; or

  3. would like to obtain access and make corrections to your Personal Data records,


please contact us at

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.

Contact Information

If you have any questions, concerns, or comments about our privacy policy, please contact us at or our DPO at 62578364.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

©2020 by The Turning Point

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